PLATO Customer Experience Survey

PLATO Customer Experience Survey

Dear Customer:
Thank you for giving us the opportunity to better serve you. Please help us by taking a few minutes to tell us about your organization's experience with PLATO Learning. We appreciate your business and want to make sure we meet your expectations.

Sincerely,
The PLATO Learning Team

1. Please rate your level of customer experience with PLATO Learning and its products/services:

2. Please rate the level of performance of PLATO Learning's products and services on each of the following attributes:

3. Please rate your personal relationship with PLATO Learning in terms of the following attributes:

4. How does your personal experience with PLATO Learning products, services, and staff compare to that of other similar providers?

Much better
Somewhat better
About the same
Somewhat worse
Much worse
Do not know

5. About how long have you personally used PLATO Learning's products/services?

Less than 6 months
6 months to less than 1 year
1 year to less than 2 years
2 years or more
Never used

6. About how often do you personally use PLATO Learning's products/services?

Daily
Weekly
Monthly
Once a year or less often

7. How would you describe your role within your organization?

Student
Teacher
Technical (IT)
Department Head
Administrator

8. Please share with us any additional comments so that PLATO Learning can provide added value to your organization with PLATO Learning products, services, and technical support.

9. Would you like to be contacted via phone regarding your feedback?

Yes No

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Straight Curve and PLATO Learning are trademarks of PLATO Learning, Inc. PLATO, Inc. is a PLATO Learning, Inc. company.