How to install, uninstall, or reinstall PLATO courseware on Pathways
| Article ID |
1612 |
| Product |
Pathways |
| Issue |
You may need to install, uninstall, or reinstall PLATO Pathways courseware if files are missing or corrupted. Also, if old data files are restored over a newly installed system, some title may appear in System Management > Courseware, but not in Learning Resource Management. |
| Resolution |
Procedure to install, uninstall, or reinstall courseware on Pathways (includes add-ons) |
Details
Resolution
Install, uninstall, or reinstall courseware on Pathways (including add-ons):
Before you uninstall or reinstall courseware:
- If you are running PLATO Pathways on a network, make sure you are logged on to the network with full administrator rights or permissions.
- If you are reinstalling the courseware on a standalone or networked Windows 2000/XP workstation, make sure you are logged on to the workstation as an administrator user.
- Temporarily disable all antivirus or security software programs, and close all open programs.
How to uninstall courseware:
Follow these steps if you need to uninstall (remove) courseware:
- Ensure there are no users on the system.
- Sign on to PLATO Pathways as an administrator.
- Go to System Management.
- Click the Courseware tab.
- Select the courseware you want to uninstall, being very careful to make the correct selection.
- Click Remove Courseware, which will uninstall the courseware you selected.
How to reinstall courseware or install courseware add-ons or license-addons:
Sign on to PLATO Pathways as an administrator.
- Insert the courseware installation CD. This contains the pwaycw.pkg and pwaycw.txt files. The text file shows you what the pkg file will install. Note: You will not start separate installations from the individual CDs, but will instead insert them when prompted.
- Click System Management > Courseware > Install Courseware.
- Navigate to the package (.pkg) file on the courseware installation CD.
- A message saying that the courseware is already installed displays.
- When prompted to do a custom installation, Click Yes.
- Double-click the grayed-out check mark next to the curriculum you wish to reinstall. (If it was previously uninstalled it will be a blank checkbox.)
- Answer "Yes" to the reinstall question.
- The checkbox should turn white. Repeat steps 6-7 for each curriculum to be reinstalled.
- If the courseware is being re-installed, the courseware titles will be uninstalled, then reinstalled.
If the courseware is being added on, or if licenses for existing courseware are being added on, then the courseware or licenses will be installed without any uninstallation.
- Insert the courseware CDs as you are prompted to do so.
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