Client-Hosted PLATO® Web Learning Network

Top Knowledge Base Articles

1. Unable to launch lesson in PWLN; "Please wait...Click here when your lesson or test is complete...Popup blocked..."
2. How to upgrade your CHPWLN system or courseware
3. CHPWLN Admin: Can't log in; how to get account number, user name, group name, or password
4. What are the rights and permissions required to run PLATO Web Learning Network, courseware, or install plug-ins?
5. ERROR: "Login Validation failed. Invalid UserID or password (DBSQL 6122)"
6. How to unlock a student's mastery test or change a student's status (for instructors and account administrators )
7. ERROR: "Admin Alert: Audit log directory should be archived Admin Alert: error logs should be reviewed"
8. The correct CHPWLN account number is not accepted; can't get to login page; data tier status is "Server Down"
9. ERROR: "We could not find a server with your account #. Please check the number and try again."
10. How to find out CHPWLN URL or account number

Requirements

• System and Configuration Requirements (PDF 175K - 10/27/08)
  This document includes requirements for what ports need to be open and what browsers are supported.
• Notice to Macintosh Users (PDF 119K - 8/8/05)
• PLATO Courseware File Sizes (PDF 205K - 7/7/06)

Agreements

• License Agreement (PDF 152K - 8/8/05)
• DELL Warranty Transfer

Downloads
Click here for detailed descriptions and instructions for any of these files.

• Activity Root Utility (for CHPWLN v5.0 and v5.1) (Zip 500K - 6/2/08)
• CHPWLN 5.0.5 Patch (Zip 7.9MB - 10/25/07)
• CHFLASH8PATCH.ZIP (Zip 120K - 4/19/06)
• CHPROJECTSADPATCH.ZIP (Zip 1.6MB - 4/19/06)
  
  Note: Some of these files require a ZIP compression utility, such as Windows Vista/XP or WinZip, in order to run them.
  
  Additional Download Information >>

Upgrades & Instructions

• Request the CHPWLN System Upgrade to 5.1
• Request the Biology & Chemistry Series Upgrades for Mac OSX
• Request the CHPWLN Documentation CD
• Request Foundational Mathematics 1.0
• Version 5.1 Upgrade Instructions (PDF 100K - 4/7/08)
• Version 5.0 Upgrade Instructions (PDF 172K - 8/17/06)
• Version 4.0.1 Upgrade Instructions (PDF 300K - 10/24/05)
• Version 4.0 Upgrade Instructions (PDF 303K - 8/8/05)
• Courseware Installation instructions (PDF 424K - 8/8/05)
• Version 3.1 Upgrade Instructions (PDF 262K - 8/8/05)

User Documentation

• Administrator's User Guide (PDF 4.9MB - 7/13/06)
• Courseware Quick Reference (PDF 55K - 10/4/06)
• Fastrack User's Guide (PDF 663K - 8/8/05)
• Getting Started with CHPWLN (for Students) (Web Page 5K - 3/5/08)
• Keypress Reference for PLATO Courseware (PDF 556K - 8/8/05)
• Learner's User Guide (PDF 491K - 7/13/06)
• Quick Ref: Courseware Categories, Plugins, and Ports (PDF 18K - 12/14/07)
• Additional Curriculum Guides, Student Materials, and Answer Keys
  (A PLATO ID is required to view this section.)


You can also order the PLATO Documentation CD at no charge if you participate in the Software Support Plan.

Release Notes

• Client-Hosted PWLN Release Notes (PDF 131K - 5/16/08)
• Client-Hosted PWLN Courseware Maintenance Release Notes (PDF 113K - 5/15/08)
• STIU PWLN and CHPWLN External Release Notes (PDF 68K - 6/4/08)
• Client-Hosted 5.0.5 Patch Release Notes (PDF 123K - 10/25/07)

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